-
🎬️ Video ads disappearing or not available
We've noticed some concerns about video ads disappearing or not being available in the game. We want to clarify that the video ad feature, like all ads and promotional features, is currently in a testing phase within the game. This means that while some players may receive Lives, others might get Boosters or other items…
-
Can't Opt Out of Candy Royale!
I truly do not like this little sub game and I don't want to play it. But lately when it's popping up, there is no X in the right hand corner for me to decline. It's just forcing me to opt in in order to continue playing the game this is absolutely no good. Is this a glitch? If so, when will this be fixed?
-
⛔️ "Game not Syncing" Issue on different devices - Under Investigation ⛔️
This discussion was created from comments split from: I am trying to log into my account and keep getting OOPs something went wrong message. I checked my.
-
Screen goes black after showing ad (Edited by CM: Reported to the Studio)!
Screen goes black after showing ad, and does not continue with the game. This has been happening for the past 2 days
-
🚨 Are you experiencing issues with the game? Check here before posting in Support!
Are you experiencing issues with the game? Look no further as these are the most common issues and most frequently asked questions in Candy Crush Saga. The two absolute most common questions here in Community are: I have lost my progress or all played levels? If you suddenly are back to level 1 or the game has been lost,…
-
Charges
Why am I being chrg. 2x not the 1st time this happened.
-
I made purchase and it did not load to either one of my candy crush accounts how do I get my money
I made a purchase and it did not load to either one of my candy crush accounts how do I get my money back
-
setting
Good evening, how do I configure my location in candy crush?
-
Can i talk to my firend
Can we chat any firend
-
Why can I not watch videos and get rewards any more on my game
when I play I don’t get options to watch videos any more for booster rewards
-
I have lost all my levels in candy crush
I have lost all my levels in candy crush
-
Pagamento
Quando faço uma compra fala que o país está errado nao consigo concluir a compra sempre da erro.
-
Bekomme ich die 10€ zurück, die ich bezahlt habe mit einer Echtzeitüberweißung von der Stadtsparkass
Wie bekomme ich mein Geld jetzt zurück von Candy . Das Konto kann ich Beweisen auch aber Bank kann nichts Zurückfordern
-
Onde estão os anúncios do jogo?
Boa tarde. Onde estão os anúncios do jogo. Sumiram?
-
Game never connects to app store
I'm using Huawei P40, game never connects to app store to purchase lives even with gold bars. I cannot purchase lives or extra moves weather with gold bars or credit card.
-
How do I pay for lives in Uganda?
How do we pay for more lives and gold bars in Uganda
-
Has anyone lost all their friends?
I recently lost all my friends in my list all progress on the weekly contest with 159 levels completed top of the leader board to win 10x prizes as I’d won 3 weeks running and didn’t receive the rewards and lost the 12 gold bars I had, also there are no fb friends in my friends list either soooo frustrating as I was also…
-
É vdd q estão pagando ?
É vdd q estão pagando ? Pq sempre joguei e nunca ganhei nada.
-
Why my girldfriend can finish the level with to watch a movie to have more chance ?
Why my girldfriend can finish the level with to watch a movie to have more chance ?
-
Extra lives
extra lives
-
Game freezes on all my devices, Why?
ID: 1322513949
-
Not getting rewards
Massage saying connection issue
-
If players from Brazil need a visa for All Stars final why is Brazil included in event?
I am not myself from Brazil but am baffled as to why Brazil is included in the participating countries of All Stars when apparently to go to California they would need a visa. In 2023 the finals were held in the UK and I have checked: To enter the UK no visa is required for Brazilian nationals, so this would not have been…
-
Purchased more lives by accident
hello. I purchased more lives by accident and I was wondering if I could get my gold bars returned. I purchased the 5 lives and I don’t recall how many bars it took. Thanks
-
Level 10,000 rewards
I read that in the past many players didn't get their rewards when they passed level 10,000. This happened to me a few days ago. I have written to this forum, written to support who send me an email telling me to look at the forum. Anybody have a solution?